What is iWander for Business?
The platform for building branded AI Travel Companions. Your guests get curated places, audio walking tours, bookable experiences and, in a native app, an AI concierge. You launch it as a Web App in a day, or natively via our SDK or a white-label app.
Do travellers have to download anything?
Not for the Web App: it opens in any phone browser from a link or QR code. With the SDK it lives inside your existing app; the white-label option is your own app.
Is the AI concierge included in the Web App?
Not yet. The AI concierge is part of the Native App / SDK option. The Web App uses AI to write, voice and translate your audio walks.
Who keeps the revenue from links in the guide?
You do. Buttons point wherever you choose and we take no commission. Optionally, use iWander's ticket inventory and earn a share on bookings we supply.
How fast can we realistically launch?
A single-city guide with one AI walk can be live the same day. A polished multi-language guide takes a few days.
How good are the AI audio tours, honestly?
The AI drafts routes, scripts and voices from your actual locations; you edit before publishing. The iWander library means you never launch empty.
Can we charge travellers for our tours?
Yes: free, gated with your own codes, or sold through iWander checkout (platform fee only on sales we process).
What languages are supported?
30+ and growing. One click translates scripts and regenerates audio.
What results do brands see?
With City Sightseeing: 27% of travellers use the AI guide, 28% take a walking tour, 20% click through on contextual upsells, and engagement is up 13 minutes per download.
How long does the Native App / SDK option take?
Typically 1–2 months to embed our SDK in your app, and 2–3 months for a white-label app. Custom builds vary with scope.
Can the AI be trained on our content and tone of voice?
Yes. We tune the AI concierge to your content, products, data and brand guidelines: tone, vocabulary, personality, and which topics to emphasise or avoid. It sounds like your brand, not ours.
How does the AI handle factual accuracy?
The AI is purpose-built for travel, grounded in verified destination data and your own curated knowledge base. Content goes through review before going live, and the AI is designed to say "I don't know" rather than make things up. You can flag and correct any response from iWander Studio.
What happens if a traveller asks something off-topic?
The AI stays on-brand and on-topic. If a question falls outside your destination or brand scope, it steers the conversation back to relevant travel content. You decide the boundaries.
Does it personalise for different travellers?
Yes. It adapts to language, interests and travel context: a family with children and a solo architecture lover standing on the same corner get different stories and recommendations. The more a traveller uses it, the more personal it gets.
What data and insights do we get?
A dashboard with what travellers search and ask, the places and walks they choose, where they go (heatmaps), audience segments and conversion on your offers. Everything is anonymised by default.
How do you handle data privacy and GDPR?
iWander is fully GDPR compliant. We don't store personal data without consent, and analytics are anonymised by default, so you get rich behavioural insight without compromising traveller privacy. We can provide a Data Processing Agreement on request.
Does it work offline?
Audio walks can be downloaded for offline use. In the Native App / SDK option they play automatically via GPS geofences as travellers reach each stop, even without signal. Live AI chat needs a connection.
Do you offer API access?
Yes. Alongside our Chat, Tours and Maps SDKs, we offer API access for partners who want to build fully custom integrations.