Your guests want local recommendations, not a paper map. iWander gives them an AI concierge that knows the neighborhood — in 30+ languages.
Hotels invest in world-class amenities, service, and properties. Yet the moment guests leave the hotel, the hotel's influence disappears. Guests turn to Google Maps, TripAdvisor, and travel apps—not the hotel concierge. The hotel can't influence where guests eat, what they experience, or how they spend money outside the property. Concierge desks can't serve every guest, especially international guests who speak different languages.
Hotels miss opportunities for partnership revenue through restaurant commissions and experience bookings. There's no data on guest interests, preferences, or behavior outside the property. No way to personalize future stays. Guests leave with limited connection to the hotel beyond their room experience.
Once guests leave the hotel, they rely on third-party apps. The hotel loses the chance to guide spending and preferences.
Human concierges are expensive, limited in availability (nights/weekends), and can't serve all guests—especially those who don't speak the local language.
Hotels lack mechanisms to monetize guest recommendations to restaurants, experiences, and local businesses. Ancillary revenue sits on the table.
International guests struggle to get local recommendations in their language. Paper maps and guidebooks aren't personalized.
iWander deploys a 24/7 AI concierge that acts as your hotel's neighborhood expert. It answers guest questions, provides neighborhood recommendations, drives partner spending, and generates guest insights—all in the guest's language, all personalized to your hotel's goals.
Guests ask questions anytime: "Where's the best Italian restaurant?" "What's there to do on a rainy day?" "How do I get to the train station?" The AI provides instant, neighborhood-specific answers in their language.
27% adoption rateProvide guided walks through nearby neighborhoods with your hotel's carefully curated recommendations. Guests explore with context and confidence, knowing they have the hotel's endorsement.
+13min engagementRecommend partner restaurants, experiences, activities, and attractions. Earn commissions on bookings and referrals. The AI learns guest preferences and makes smarter recommendations over time.
20% CTR on recommendationsSee which recommendations guests click, what neighborhoods they explore, and what interests them. Use this data to personalize future stays and improve partner selection.
Complete guest insightsIntegrate with your property management system. Fully brand with your hotel's colors and logo. Guests never know it's powered by iWander—it feels like a native hotel service.
Seamless integrationSupport international guests in their preferred language. Multilingual AI means no guest is left without guidance. English, Spanish, French, German, Mandarin, Japanese, Korean, and more.
True global supportiWander's platform is already proven across the travel industry. Here's what partners see when they deploy the AI companion:
See how hotels are using iWander to provide 24/7 concierge service and unlock partnership revenue.
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