iWander for Hotels

Your guests leave the hotel.
Their trip doesn't have to.

Give every guest a branded guide to your neighbourhood, with audio walks, your favourite places, tonight's events and bookable experiences, opened from a QR code. No app to download. You keep the relationship and the revenue.

Live in days, not months
No commission on your own links
Anonymised, GDPR-compliant
🎧 Walk started · Old Town at dusk
🍸 Table booked · Rooftop bar
💆 Spa upgrade tapped · from the guide
City guide web app: map home and walk player
Why it matters

Guests spend most of their trip, and most of their money, outside your walls.

They chose your hotel. What they do next usually happens somewhere else.

🔎

Discovery goes to someone else

Guests ask Google, TikTok or an OTA what to do. Your front desk can't scale to every guest, every hour of the day.

💸

The commission leaks out

Tours, tables and tickets get booked through third parties, and the hotel sees none of it.

👁️

You're blind after check-in

You know when a guest arrived, not what they wanted from the city.

What your guests get

A concierge in every pocket.

Your hotel's own guide to the neighbourhood, in your brand and in the guest's language.

Available inWeb App
Branded map of curated places
Available inWeb App
Audio walk starting from the hotel
Available inWeb App
Buy tickets button on a landmark
Available inWeb App
Insights dashboard showing guest activity
How it works

How we work with hotels.

You bring the knowledge of your neighbourhood. We bring the platform.

  1. 1

    You tell us about your hotel

    Your name, brand colours, neighbourhood and who your guests are. A short call is all it takes.

  2. 2

    We build your guide

    Your branded web app at your own address, with AI-drafted audio walks that start from your front door, plus ready-made walks from the iWander library, so you never launch empty.

  3. 3

    You make it yours

    Edit any script, add your favourite places, and feature your bar, spa or partner tours. No developers needed, everything happens in iWander Studio.

  4. 4

    Put it in guests' hands

    A QR on key cards, in-room cards, your check-in email and the lobby. We supply print-ready QR cards.

  5. 5

    Learn and earn

    See which walks and places guests choose, and keep the revenue from every link. Use iWander's ticket inventory too if you like, and earn a share on bookings we supply.

Demo

See what your guests would see.

Open the demo guide on your phone and explore it like a guest would: the walks, the places, the booking buttons.

Want it with your hotel's name and look? Tell us the hotel and we'll send you a personalised version. Request your hotel's demo →
DemoDemo hotel guide on a phone
City Sightseeing open-top bus crossing Westminster Bridge Live today

City Sightseeing × iWander

Proven with the world's largest hop-on hop-off operator.

13M travellers a year · 100+ destinations

27%
use the AI guide
28%
take a walking tour
20%
click through on offers

Winner, UN Tourism Discover Lithuania Challenge · Phocuswright seed-stage company of the year · powers sightseeing audio on 30+ HOHO routes worldwide

Read the case study
Who it's for

One guide, whatever kind of hotel you run.

🏨

Boutique hotels

A walk from the lobby to the neighbourhood's best three coffee shops, with your name on it.

Example: a QR on every key card; guests book the hotel's wine-bar partner from the guide.
🎒

Hostels

A free walking tour and events guide, with tours and nights out bookable inside.

Example: the weekly pub crawl and day trips sold from the guide, not the notice board.
🌴

Resorts & destination hotels

Excursions, spa and dining in one guide, in the guest's language.

Example: a sunset excursion offered at 4pm to guests who just opened the beach walk.
🏢

Hotel groups

One guide per property, managed from one login, in one consistent brand.

Example: twelve city hotels, each with its own neighbourhood guide, edited from one place.
🎤

Event & conference hotels

A pre-arrival guide by link, so delegates plan their evenings before they land.

Example: the guide link goes into the delegate confirmation email.
🛏️

Aparthotels & serviced apartments

A guide for longer stays: local favourites, weekend walks and everyday essentials.

Example: a week-long guest gets a different walk for every evening.

Start light, go further

Start here

01 · No development

Web guide

Live in days

Your branded guide at your own address. Guests open it from a QR code or link, no download needed.

  • Curated places and events
  • AI-written, AI-voiced audio walks
  • Your booking links and offers
  • Insights and iWander Studio

02 · When you're ready

App / SDK

Typically 1–3 months

Add the AI chat concierge and more, inside your own app or as a complete white-label app.

  • Everything in the web guide
  • AI chat concierge trained on your hotel
  • Traveller-built tours, GPS-triggered audio
  • Deeper insights into what guests ask
Pricing

Priced per city, not per room.

Web guides are priced by cities, tours, languages and travellers. A single-hotel guide is one city and a handful of tours, and the first 1,000 travellers a month are free.

£50
per city / month

A city is one destination in your guide, with its own map, places and tours.

£20
per tour / month

Audio walks you create with AI or pick from the iWander library. The first language is included.

+£5
per extra language, per tour / month

One click translates every script and voice. Discounts apply from 3 extra languages.

Build your price →

Same pricing as iWander for Business. All figures exclude VAT.

FAQ

Questions hotels ask us

Do guests have to download anything?
No. The Web App opens in any phone browser from a QR code or link. Put the QR on key cards, in-room cards or your check-in email.
What does it cost?
Web guides are priced by city, tour, language and traveller numbers: £50 per city, £20 per tour and £5 per extra language, each per month, and the first 1,000 travellers a month are free. The calculator on the iWander for Business page prices your exact setup.
Who keeps the revenue from links in the guide?
You do. Buttons point wherever you choose and we take no commission. Optionally, use iWander's ticket inventory and earn a share on bookings we supply.
Can it look like our brand?
Yes. Your name, logo, colours, address and tone of voice, so guests see your hotel, not ours.
How fast can we launch?
A single guide with one AI walk can be live the same day. A polished multi-language guide takes a few days.
Do we need staff or developers?
No. You curate places, edit walks and publish from iWander Studio, with no agencies, recording studios or developers. If you would rather not, ask us to help set it up.
Is there an AI chat concierge?
Not in the Web App yet. The AI concierge is part of the Native App / SDK option. The Web App uses AI to write, voice and translate your audio walks, and you edit every word before it goes live.
What do we learn about our guests?
A dashboard with the places and walks guests choose, the languages they use, where they go and conversion on your offers. Everything is anonymised by default.
How do you handle data privacy and GDPR?
iWander is fully GDPR compliant. We don't store personal data without consent, and analytics are anonymised by default. A Data Processing Agreement is available on request.
Can it work for several properties?
Yes. Manage every property from one iWander Studio login, with a guide for each hotel in its own brand.
Is the demo guide a real hotel?
It's a demo guide we built to show what yours would look like. We can build the same thing with your hotel's name, look and neighbourhood.

Your guests are already in the city.
Be the guide in their hand.

Live in days. Your brand, your revenue. Into your own app when you're ready.

See everything iWander for Business offers →